Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

At Regions, the Consumer Home Equity Enablement Supervisor is responsible for overseeing the daily operations of a team of Consumer Home Equity Enablement Specialists that ensure proactive pipeline management of branch-originated home equity applications, with a focus on driving efficiency and increasing loan closure rates.

Primary Responsibilities

• Monitors daily workflow, assigns tasks, and ensures timely follow-up on loan applications
• Identifies and escalates potential process improvements to increase efficiency, as well as customer experience
• Ensures all service and performance standards are met
• Serves as a point of escalation for complex issues worked by the team
• Identifies coaching and training opportunities for associates to expand knowledge and skill set and decrease exposure to risk
• Performs general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations
• Ensures that the team is conducting activities in compliance with internal and external policies, regulations, and applicable laws

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

• High School Diploma or GED
• Six (6) years of related experience
• Two (2) years of management/supervisory experience

Preferences

• Bachelor's degree

Skills and Competencies

• Ability to collaborate with multiple business groups across skillsets
• Ability to multi-task; able to prioritize and work accurately, flexibly and efficiently under pressure
• Ability to supervise, coach and develop associates
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong analytical and problem-solving skills
• Strong verbal communication, written communication and interpersonal skills
• Thorough understanding of the loan process and associated documentation requirements

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

50th Percentile:

Incentive Pay Plans:

Location:

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.