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Nutrition Service Rep, Call Center

Overview:

This position will be working in the call center of the Dietary Department. This position will be taking food orders from patients, strong communication skills are needed for this role.

Responsibilities:

Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets.

Qualifications:

Education

• H.S. Diploma or General Education Degree (GED) Preferred

Work Experience

• 1 year previous food service or customer service experience Required
• Previous experience in applying the various diets used in hospital setting Preferred

Licenses and Certifications

• None Required
• SAFE Serve Certification ServSafe certification Preferred

Business Unit : Company Name: Piedmont Fayette Hospital