Job Number:

Signia by Hilton Atlanta is looking to welcome a Facilities Technician to join the team!

With the legendary Georgia World Congress Center as our backdrop, Signia by Hilton Atlanta holds a 976-room milestone property with over 140,000 sq. ft. in banquet space and 8 unique F&B outlets! Our 10+ team members report to the Director of Property Operations.

The ideal candidate holds at least 2+ tears of experience in facilities maintenance, locksmithing, or door/access control hardware (hospitality experience preferred). Ideal Candidate will be able to communicate in English and understand the language.

Shift Pattern: Full Availability. Candidate will work rotating shifts throughout the week, including weekends and holidays.

Pay Rate: $30.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Maintenance Technician, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Perform routine preventive maintenance (PM) on all meeting space, guestroom, suite, public area, and back‑of‑house doors, frames, and locking systems.
• Diagnose and perform corrective maintenance on mechanical and electronic locks, keycard systems, smart-lock hardware, deadbolts, latch mechanisms, door closures, hinges, strike plates, panic hardware, and safety devices.
• Inspect and adjust door alignment, tension, swing, and closure rates to ensure smooth and secure operation.
• Replace or repair worn components, including seals, sweeps, closers, hinges, and locking cylinders.
• Troubleshoot electronic lock malfunctions, offline devices, battery issues, and access credential problems.

• Maintain accurate records of door and lock PM schedules, battery cycles, audit results, and hardware inventory.

• Act as the primary point of contact for lock system vendors and door hardware suppliers.
• Work with vendor technical support for troubleshooting, software updates, and escalated repairs.
• Assist with installation and configuration of new lock systems or hardware upgrades.

• Coordinate and supervise vendor work when on property.

• Respond promptly and professionally to guest room calls, including lockouts, door issues, and general maintenance requests.
• Support the broader Engineering team with routine operational tasks, such as basic plumbing, electrical, HVAC, carpentry, and preventive maintenance work.
• Participate in rotating on‑call or shift coverage schedules as required.
• Maintain high standards of cleanliness, safety, and organization in engineering work areas.
• Uphold all safety, security, and brand standards consistent with a luxury hotel environment.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!