The Deposit Services Fraud Advisor performs a variety of functions related to preventing fraud.The Advisor will monitor Verafin Fraud alerts, and take actions to prevent fraudulent losses within the following channels: WIRES, UAR-Fraud, Online Account Takeover Fraud; New Account Fraud; Loan Fraud; Deposit Fraud; Check Kiting Fraud, M2M Fraud, ACH Fraud, Mobile Fraud, and Identity Theft Fraud. The Advisor will also monitor daily reports to identify fraud attempts within the ATM, Remote Deposit and (Shared) Branch deposit channels.The Advisor will also be available to assist with calls from members, branches, internal departments and external entities. Other duties include the processing of Reg-E cases involving unauthorized check deposit/withdrawals via the ATM deposit channel, providing responses to member inquiries via a department inbox. They will assist other financial institutions in preventing fraud by providing documentation/pictures for their fraud cases that occurred at DCCU. Additionally, they will review and process FraudNet Alerts to stop Bill Pay Fraud; PING to stop fraudulent check orders; and FRAUD.RPT to confirm Member Victim Fraud. The Advisor must work effectively with Bank Secrecy Act team to provide account information to file Suspicious Activity Reports for large losses and/or elder abuse cases and comply with all Credit Union policies and procedures related to Reg E. Practices safety-conscious behaviors in all operational processes and procedures. Essential Functions: • Monitor Verafin Alerts to help prevent fraud caused by identity theft, suspicious check deposits and/or unusual transaction behavior. • Monitor Reports as needed to help prevent fraud caused by identity theft, suspicious check deposits and/or unusual transaction behavior. • Provide support as needed on accounts that have experienced account fraud. • Timely process of Reg-E claims as to applicable channels. • Provide professional responses to members/non-members over the phone regarding fraudulent scenarios. • Provide timely responses to department inbox inquiries. • Process collections letters (inbound/outbound) request for payment to/from other financial institutions. Other • This description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. • This job description is subject to change at any time.