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Work Shift

Day

Work Day(s)

Friday, Monday, Thursday, Tuesday, Wednesday

Shift Start Time

6:30 AM4:00 PMRegular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

In collaboration with the Physician Practice Manager, facilitates and supervises the day-to-day operations of the practice and respective areas, including the fiscal and human resources processes. Provides emotional and psychological support to pediatric patients and families. Assists in the delivery of patient care as needed. Proactively supports efforts that ensure delivery of safe patient care and services and promotes a safe environment at Children's Healthcare of Atlanta.

Experience

• Minimum 3 to 5 years of related clinical experience required

Preferred Qualifications

• Minimum of two years management/administration experience in a healthcare setting

Education

• Graduate of an accredited dental hygienist program

Certification Summary

• Georgia Board of Dentistry dental hygienist license
• Basic Life Support (BLS) within 30 days of employment

Knowledge, Skills, and Abilities

• Must possess excellent communication, organization, and interpersonal skills
• Must have the following skills and aptitude: team partnership orientation, conflict resolution, problem solving, listening, staff development, time management, physician relations, and fiscal management
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of date of hire
• Familiarity with standard pediatric dental procedures and techniques
• Ability to provide support with hospital quality assurance research, including document preparation and review/production of documents

Job Responsibilities

• Delivers competent patient care to patients from newborn to 21 years of age through preventive dental education and treatment, nutritional and dietary education, and emotional security.
• Provides for the gingival and oral health of the patient by removing plaque and calcareous deposits from teeth and performing necessary dental x-rays.
• Assists pediatric dentist and orthodontist as needed.
• Maintains relationship and communicates with patient and family to identify needs for service, follow-up, and referral.
• Maintains hygiene instruments in good working condition.
• Assists in maintenance of dental equipment, instruments, operators, x-ray processor, sterilization equipment/procedures, lab, and dark room.
• Supports and participates in the continuous assessment and improvement of the quality of care and services.
• Demonstrates competent patient care, integrating infection control and body substance precautions, patient safety, body mechanics, and knowledge of growth and development.
• Demonstrates and practices family-centered care.
• Maintains a therapeutic relationship with patient and family.
• Communicates relevant information at the patient/family level of understanding.
• Identifies patient/family need for services from ancillary departments and provides follow up and referral as necessary.
• Documents treatment and review, e.g., medical history.
• May serve a specific patient population, but has the potential to care for patients within the age population range served at Children's Healthcare of Atlanta, and will have competencies that incorporate age-specific guidelines, e.g., N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.

Leadership Behaviors

• Plans, schedules, and supervises the activities of staff to ensure adequate coverage in all areas.
• Ensures staff is knowledgeable and follows all policies and procedures and assesses competency as prescribed by regulatory agencies and departmental leadership.
• Resource for staff to escalate concerns. Serve as a conflict resolution resource for staff and provide service recovery as needed.
• Executes implementation plans for system and department changes.
• Conducts employee and team performance by coaching, counseling, motivating, and evaluating employees on a continual basis including formal performance review process. Works with manager to implement disciplinary action as needed.
• Facilitates development and implementation of department goals, working with the manager.
• Oversees department quality controls and process improvement, while supporting compliance with National Patient Safety Goals.
• Maintains relationship and communicates with patient and family to identify needs for service, follow-up, and referral.
• Assists in maintenance of all equipment and instruments as appropriate, and as needed.
• Supports and participates in the continuous assessment and improvement of the quality of care and services.
• Coordinates with supporting departments and Providers to discuss any operational issues and areas of improvement for maximum efficiency
• Performs additional duties, as appropriate and as needed

#CHOAALLIED

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

5461 Meridian Mark RdDental/Orthodontic