Medical Assistant – Physical Therapy

Position Summary

The Medical Assistant – Physical Therapy supports Physical Therapists in delivering high-quality patient care by assisting with treatment preparation, patient flow, and administrative duties. This role ensures an efficient clinical environment while providing excellent patient service and support throughout the therapy process.

Essential Duties and Responsibilities

• Prepare treatment areas, equipment, and supplies for patient therapy sessions
• Assist Physical Therapists with patient care under direct supervision, including positioning patients and supporting therapeutic exercises
• Escort patients to and from treatment areas and ensure timely patient flow
• Clean and sanitize equipment and treatment rooms between patients in accordance with infection control standards
• Monitor and restock clinical supplies and notify management of inventory needs
• Assist with applying modalities as directed (e.g., heat, ice, electrical stimulation) within scope of practice
• Observe patients during therapy and report any concerns or changes to the Physical Therapist
• Document patient interactions and assist with maintaining accurate medical records in the EMR system
• Schedule appointments, confirm patient visits, and assist with front office duties as needed
• Provide excellent customer service and ensure a positive patient experience

Qualifications

• High school diploma or equivalent required
• Medical Assistant certification preferred (CMA, RMA, or equivalent)
• Previous experience in a physical therapy, orthopedic, or clinical setting preferred

Knowledge, Skills, and Abilities

• Basic understanding of medical terminology and physical therapy practices
• Strong interpersonal and communication skills
• Ability to work in a fast-paced clinical environment
• Excellent organizational and multitasking abilities
• Ability to follow instructions and work under supervision

Physical Requirements

• Ability to stand, walk, bend, and assist patients during therapy activities
• Ability to lift and move equipment and assist patients (up to 50 lbs with assistance if needed)
• Ability to remain on feet for extended periods

Work Environment

• Outpatient physical therapy clinic or medical office setting
• Frequent interaction with patients, clinical staff, and providers